Refund Policy

Preorder

If you select to preorder a Fangagement™ App, you are entitled to a refund of the preorder reservation fee prior to the app release. If no request for refund has been made prior to app release your right to request a refund will be null and void. You must promptly request a refund via email notification to [email protected].

Cancellation

If you select to cancel a portion of the service for which a fee applies (“Premium Service”), you must do so promptly via email notification to [email protected]. Cancellations do not warrant a refund as outlined below in our No Refund at Termination poliicy.

Fees

If you select a portion of the Service for which a fee applies (“Premium Service”), you agree to pay the applicable fee when you sign up. For a Premium Service, you will be required to select a payment plan and instrument for payment. For Premium Services, additional terms may apply, and you may be asked to agree to additional terms by a separate agreement.

No Refund at Termination

i. If you as a Customer terminate your Premium Service, we will not refund any payment for your unused Premium Service, or your Setup and Initialization Fees.

ii. If we terminate your Premium Service for violation of the terms of this Agreement or our policies, we will not refund any amount paid for unused Premium Service.

iii. If you are a Member of a Community and your Community Owner (Our Customer) terminates your Premium Service, or you terminate your subscription yourself, your Community Owner will decide whether to provide you with a refund.

Contact Us
CrouchJump™ welcomes your questions or comments regarding the Terms:

CrouchJump, Inc.
PO Box 2032
Deer Park, Texas 77536

Email Address:
[email protected]

Effective as of April 16, 2022